The hotel's location is fantastic, being very near Chitose airport and right by the beautiful lake. Additionally, the staff provides excellent service and the basic amenities in the rooms, including breakfast and an umbrella, are great.

No improvements needed, everything was perfect.

During my Christmas holidays, I stayed in a cottage with a fantastic lake view. The staff was friendly and organized a complimentary shuttle service to and from the airport. The onsen and sauna were a great way to relax after a long day.

The language barrier was an issue since most staff members didn't speak English. The restaurant only served a set menu which was pricey and there were no nearby shops or amenities.

Great value for money - The hotel offers reasonable prices for their rooms and includes basic amenities such as breakfast, making it a cost-effective choice for travelers. Convenient location near the lake - This hotel is situated right across the river from a beautiful frozen lake, providing guests with stunning views and a peaceful atmosphere. Excellent service and attentive staff - The staff at this hotel are friendly and accommodating, providing guests with a pleasant experience throughout their stay. Attention to detail - The hotel provides small touches like umbrellas in case of rain, showing their thoughtful approach to guest comfort.

All aspects of my stay at this hotel were satisfactory.

Stayed here over Christmas. Loved the snowy winter location, very close to the airport. Cabins were cozy with a wood fireplace and big comfortable beds. Beautiful scenery with a walking trail around the lake. The staff were friendly and the service was good. Enjoyed the free hot spring soak and the variety of lotions and shampoos. a peaceful and relaxing getaway.

The food options were a bit limited, but okay for a short stay. Not many staff members spoke English, which made communication a bit difficult at times.

Nestled in a forest, this hotel's location is peaceful with a serene view of a lake. Close to the airport, it's perfect for a quiet getaway. The staff is friendly and helpful, ensuring a lovely stay. The cottages are cozy and comfortable with amenities provided.

The decor may be outdated in some areas.

Beautiful scenery, comfortable lodge, homey interior, perfect for group travellers, fresh and delicious food, friendly staff.

Nothing everything was great.

I recently had a fantastic stay at a hotel near a breathtaking lake. The location was very close to the airport, which made it very convenient for me. The staff were friendly and warm, and the basic amenities provided in the room were great. I also appreciated the attention to detail, such as the umbrella that was provided. Additionally, the breakfast served was delicious and a perfect way to start the day.

No improvements needed.

This hotel is perfect for a relaxing stay; it's very close to the airport and it offers clean and cozy wooden cottages. The staff is extremely friendly and breakfast is delicious.

Nothing, all was good.